Support Form

Located in every primary basecamp group for the churches we support is the Support Form. The support form is a tool that your church will be using on a regular basis.


The form will be used to submit invoices, check requests, include me in the details of manual checks issued, deposit itemizations & file submissions. 


While you are free to share it with anyone that may need to submit those things, please note, anything submitted through this site will be seen as approved for payment unless otherwise stipulated by youAdditionally if requested, the support form page can be password protected to access.  Just create a todo and let us know what you want the password to be.


Instructions for the options on the support form:
  • Church Debit Card or ACH/Digitla Transaction: Anytime you process an ACH/Digital transaction through the church bank account or swipe the church debit card, please submit the info below. To avoid entry issues please submit this form within 48hrs of the purchase being made.
  • Deposit Itemization: Use this option to submit a deposit made. Offering deposits SHOULD NOT be submitted as they are recorded as batches in the giving system.  To avoid entry issues please submit this form within 48hrs of the deposit being made.
  • Invoice Submission: Use this option to submit any invoice you receive that needs to be paid.
  • Payment Request (or check request): Use this option to request a check/ACH payment to be sent. Please note, once processed it will take 5-7 business days to arrive for a paper check to arrive and 3-4 business days for an ACH payment to arrive.
  • Paper Check Written:  Any time your church has a need to write a paper check from the church account for any reason, please submit all the details via this option on the support form.
  • File Submission: Use this option to submit anything else to myXP that you would like reviewed. 

To locate the support form:

  • Go into your primary basecamp group
  • Select Support
  • Select Support form (also yellow in color)

If you do not have access to this form but need it, please talk with someone at your church.

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